Finding the right therapist is one of the most important aspects of therapy and is a key predictor of your success in treatment. This is why we are happy to offer a free 15-minute phone consultation to help you get to know your therapist and ask any preliminary questions to determine if they might be a good fit.

To schedule a consultation, please complete our appointment request form.

If you’re interested in scheduling an appointment, please complete our appointment request form or email info@cruetherapy.com

At this time, all of our sessions are virtual using a HIPAA-secure platform.

Yes. Crue Therapy therapists are in-network with Blue Cross Blue Shield PPO, Blue Choice PPO, Aetna, and Cigna plans.

For most other insurance plans, we are considered out-of-network, and full payment will be due at the time of service. If you are using out-of-network benefits, we will provide you with a monthly superbill you can submit to your insurance company for partial reimbursement based on your out-of-network coverage and benefits.

Please check with your insurance provider directly to see if your plan has out-of-network benefits and what percentage of the fee is covered. 

Please keep in mind that insurance companies require a mental health diagnosis as part of a claim. If this is not something you’re comfortable with, self-pay may be a better option.

Our out-of-pocket services are $215 for an initial intake session, $185 for ongoing individual therapy, and $200 for ongoing couples therapy.

If you are experiencing financial hardship, please contact billing@cruetherapy.com to learn about our reduced fee options.

The first session will look different than the other sessions. In the first session, your therapist will provide information about the therapy process, therapeutic relationship, practice policies, and what to expect in therapy. After that, your therapist will start to gather information about you, your history, and your goals for therapy.

You are welcome to share as much information as you feel comfortable. We have found that using the first few sessions to gather information about you is helpful in building rapport and safety in the therapeutic relationship.

Therapy sessions vary in length depending on the type of appointment. Most appointments range from 53-60 minutes.

We recommend meeting with your therapist weekly when starting therapy. This cadence allows time for you and your therapist to build rapport and align on treatment goals. After the first few sessions, you and your therapist will agree on the frequency of your visits. This may be dependent on the severity of your symptoms, your schedule, your financial needs, and how quickly you want to meet your goals.

The frequency of your sessions is fluid throughout treatment and can be changed at any time depending on your progress and needs.

If you and your therapist agree that medication may be helpful, we are happy to provide recommendations for a psychiatrist.

Our main priority is to help every client. This may mean that we will provide a referral to an outside specialist, treatment program, or another therapist if we determine that a client’s needs fall outside of our expertise.

The best way to cancel or reschedule your appointment is to email your therapist directly.

Please note that our cancellation policy requires 24 hours of advance notice to avoid being charged the missed appointment/late cancellation fee.

Yes. If you are more than 10 minutes for a session, the session will be canceled and you will be charged the full out-of-pocket rate for a missed session.